Refund policy

RETURNS & REFUNDS POLICY

We want you to love your purchase! Whilst we do our best to provide quality products and services, a production or shipping error can always occur in some rare cases.

What we guarantee:

DAMAGED/DEFECTIVE ITEMS

- Free replacement and shipping
- No return shipping needed
- Contact us within 14 days with clear picture of the item
- This doesn't apply to damage caused by the shipping carrier. If the package has been damaged, you have to file a complaint with the shipping carrier.

WRONG SIZE/CHANGED MIND

- Return within 14 days
- Store credit issued (full product price)
- Customer pays return shipping to us
- Choose different size/design

Our products are printed on demand.
This policy honors our production costs while ensuring you get something you love! 💜

Contact us for any questions: info@thesimpleoracle.com